How to get your first reviews as a tradesperson (without working for nothing)
Every tasker starts in the same place. You can do the work, you are available, and your price is fair, but the customer has no way yet to know you are good. Choosing you feels like a risk to them. This guide shows you how to remove that risk fast.
The pattern is consistent across categories: going from zero reviews to five roughly doubles your win rate on the same jobs at the same prices. So the goal is simple. Get to five as quickly as you can, without giving your work away.
What the customer is actually deciding
They are not choosing the best tradesperson. They cannot assess that. They are choosing the one who feels least likely to go wrong: not turn up, do a poor job, or ask for more money halfway through.
So your job is not to prove you are skilled. It is to remove risk. Reviews are the cheapest way to do that, but they are not the only way, and while you have none you should use all the others.
The five ways out of a cold start, in order of value
1. Carry a rating you already earned somewhere else
If you have a public rating on another platform, or a Google Business Profile with reviews, that reputation is yours. You earned it, job by job. Display it.
Some marketplaces do not allow this, which forces experienced taskers to start again from nothing. Taskerama takes the opposite view. You can show a verified rating you hold elsewhere on your Taskerama profile, clearly labelled as coming from another platform, and it appears alongside the reviews you earn here.
Also worth doing: set up a free Google Business Profile today. It takes twenty minutes and it is an asset you own. When customers find you there, invoice them through your own clients on Taskerama at 0% commission, and every one of those jobs earns a review on your Taskerama profile too.
2. Choose the right first five jobs
The mistake is taking whatever comes. Pick the first five jobs against three criteria:
- You have done it before. Not something similar. The exact thing.
- It is short and low-risk. A bookcase, a curtain pole, a two-hour clean, a single-item collection. Not a full kitchen and not a bathroom.
- The customer is likely to review. People who wrote a detailed, specific task description review far more often than people who wrote one line, because they care about the outcome.
| Good first jobs | Bad first jobs |
|---|---|
| Flat-pack assembly | Anything involving other trades |
| TV or shelf mounting | Work at height |
| One room painted | A whole property painted |
| Single-item move, ground floor | A house move with stairs both ends |
| One-off domestic clean | End of tenancy where a deposit is at stake |
| Garden tidy where they keep the waste | Clearance requiring disposal |
A poor first review costs far more than a slow start. Do not gamble it on a job you are learning on.
3. Discount deliberately, then stop
Some discounting is sensible. The danger is not setting an end point, so the discount becomes your standard price.
Do the arithmetic. Four jobs discounted by £20 each costs you £80. That buys a full profile of social proof, and it is less than most people spend on tools in week one. Compare it to a 40% discount held for two months, which costs several hundred pounds and attracts customers who chose you on price and will leave the moment someone cheaper appears.
The rule: discount modestly, say so, and put an end on it. "I am new on here so I have priced this at £60 rather than my usual £75, I would just ask for an honest review afterwards" is a good offer. It is honest, it explains the price so it does not look like desperation, it asks for what you actually want, and it signals the price is going back up.
After five reviews, stop. Completely. Taskers who keep discounting past that point are buying work, not building a business.
4. Show the work instead
Photographs do a surprising amount of what a review does. Before you take a single job, photograph work you have already done, including in your own home. Assembled furniture, a mounted TV with the cables hidden, a painted room, a cleared garden, a clean oven.
Add to your profile a clear photograph of your face, a headline that names the jobs you do rather than "reliable and hardworking", a line about what you carry, and how far you travel. Profiles with a real photograph win substantially more often than profiles without one.
5. Get the badges that stand in for reviews
While you have no reviews, verification carries the trust. On Taskerama, ID verification is the baseline badge. A Basic DBS check costs £21.50 and is the strongest signal for anyone letting you into a home alone, see DBS checks for the self-employed. Add public liability insurance, any trade licence you hold and, for anything involving waste, a waste carrier registration. Each one shows as a verified badge on your profile and removes a specific hesitation.
How to ask, properly
Most reviews are lost at the door, not refused.
Ask in person, before you leave. Not by text that evening and not three days later. The moment the job is done and they are pleased is the moment this works.
Say why it matters. "Would you mind leaving me a review? I am building up my profile and it decides whether I get the next job." People help when they understand the stakes and it costs them a minute.
Make it immediate. They have their phone in their hand. Wait, politely, while they do it. This one habit can double the number of reviews you collect.
Never offer anything for a review, and never ask for a good one. Ask for an honest one. Incentivised reviews break Taskerama's reviews policy and get accounts closed, and fake reviews are banned under UK consumer law.
If they seem less than delighted, do not ask, fix it. Ask what would make it right, and do that instead. A problem solved on the day rarely becomes a bad review. A problem ignored always does.
What to do about a bad early review
It will feel fatal. It is not, provided you do two things.
Reply once, publicly, factually and without defensiveness: what happened, what you did about it, what you have changed. Future customers read the reply more carefully than the review, and a calm reply is reassuring.
Then outweigh it with good work. One poor review among four looks like a pattern. One among twenty looks like a one-off. The cure is more jobs done well.
After the first five
The next threshold matters as much as the first. Somewhere around twenty reviews you stop having to compete mainly on price, and you start being chosen. Two habits get you there fastest, and both happen in the last two minutes of every job: ask for the review, and ask for the next booking. On Taskerama, customers you bring back yourself carry 0% commission, only a processing and protection charge, and those jobs still earn reviews. That makes the second question worth even more than the first.
The rest of the win-rate playbook is in how to win more task jobs.
Build your reviews on Taskerama
Joining and quoting are free, and your service fee falls as your earnings grow. Every fee is shown up front on our fees page. Payment is held for each job, and released automatically 7 days after you request it if the customer goes quiet. Create your tasker profile, add your badges and any rating you already hold, and start on your first five.
Frequently asked questions
How do I get reviews when I am brand new with no customers?
Take four or five short, low-risk jobs you have definitely done before, price them modestly below your normal rate and say openly that you are new and would value an honest review. Ask in person before you leave, while the customer still has their phone in their hand. On Taskerama you can also display a verified rating you already hold elsewhere and add ID, DBS and insurance badges.
Should I work for free to get my first reviews?
No. Free work attracts customers who never intended to pay and signals that your time has no value. A modest, time-limited discount does the same job for a fraction of the cost: four jobs at £20 off is £80 to build a full profile, after which you should return to your normal rate.
Can I use reviews from another platform?
On Taskerama, yes. You can display a verified public rating you earned elsewhere on your profile, clearly labelled as coming from that platform, so you do not start from zero. It sits alongside the reviews you earn on Taskerama.
How many reviews do I need before it gets easier?
The first jump is the biggest: going from zero to about five roughly doubles your win rate on the same jobs at the same price. Around twenty reviews you generally stop competing mainly on price and start being chosen on reputation.
Related guides
- How to become a handyman in the UK: legal limits, kit costs and your first jobsWhat a self-employed handyman can and cannot legally do without certification, what the starter toolkit costs, insurance, how to price your first jobs, and how to win them on Taskerama.
- How to win more task jobs: 12 things that actually move the needleWhat separates taskers who win often from those who rarely do: response speed, offer writing, pricing, photos, badges and reviews.
- How to make money doing odd jobs in the UK: a practical starter guideThe odd jobs that need no qualification and no van, the tools that pay for themselves fastest, what to charge in your first month, and how to start earning on Taskerama this week.
- How to check a tradesperson before you hire (UK, 2026)The registers to search, the documents to ask for, and the jobs that legally require certification in the UK, plus the checks Taskerama does for you.
Prices and rules change. If something here is out of date, tell us and we will fix it. How we research and check these guides.